At ORGANIC, we strive to ensure that our customers are completely satisfied with their purchases. If you are not entirely happy with a product, we�re here to help.

? Eligibility for Return

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  Returns are accepted within 7 days of the product delivery date.

  
  


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  The product must be unused, unwashed, and in its original packaging with all tags intact.

  
  


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  Proof of purchase (order number or invoice) is required to process any returns.

  
  

? Non-Returnable Items

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  Perishable items like fresh vegetables, fruits, or dairy products.

  
  


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  Items purchased on sale or with discount coupons, unless defective.

  
  


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  Products damaged due to misuse, neglect, or improper storage.

  
  

? Exchange Option

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  If the item received is damaged or defective, we will offer a replacement or store credit.

  
  


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  Exchanges are subject to availability of the same product or variant.

  
  

? Return Process

1. 
   

   Contact our customer support team at support@organic.com or call 1800-XXX-XXXX within 7 days of delivery.

   
   


2. 
   

   Share your order number, product images, and reason for return.

   
   


3. 
   

   Once approved, we will arrange a pickup or provide instructions for return shipping.

   
   


4. 
   

   Upon receiving the item, we will inspect and process your refund or exchange within 5�7 business days.

   
   

? Refund Process

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  Refunds are initiated to the original payment method (Bank/UPI/Card).

  
  


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  In case of COD orders, refunds will be processed via bank transfer.

  
  

? Important Notes

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  Please do not send your purchase back to the manufacturer.

  
  


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  Refunds may be denied if the returned product does not meet the above conditions.